We like to receive complaints via our complaint form.
Complaints
We are happy to help with complaints or damaged/missing products. Here you can find out what you can do.
It is unfortunate that your order has arrived damaged. Of course we are happy to help you find a solution. Please let us know within 14 days of receiving your order via the complaint form and, if possible, send a photo of the damage.
After 14 days, we can no longer repair damaged products free of charge. So always check the products for damage immediately after receipt.
Did not find what you were looking for?
No problem. Just contact us! Our customer service team will be happy to help you.
Contact Sentimo
WhatsApp
You can message us via WhatsApp if you have any questions. Reach us on weekdays from 9:00 am to 5:00 pm (CET).
E-mail
Please fill in the contact form to get in touch with us. We will reply to your message as soon as possible.